At Poshaak Menswear, we value your satisfaction. Please read our policy below to understand how we handle returns, refunds, exchanges, and cancellations.

1. Returns

  • We accept returns within 7 days of delivery.

  • Customised products are non-returnable.

  • Items must be:

    • Unworn, unwashed, and unused

    • In their original packaging with tags attached

    • Accompanied by a proof of purchase

Note: Items such as undergarments, socks, and sale items are non-returnable.

2. Refunds

  • Once we receive your return and inspect the item, we will notify you via email regarding the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–7 business days and automatically applied to your original method of payment.

Shipping charges are non-refundable.

3. Cancellations

  • Orders can be cancelled within 12 hours of placement.

  • To cancel, email us immediately at info@poshaakmenswear.com with your order number.

  • Once an order has been shipped, it cannot be cancelled.

4. Damaged or Incorrect Items

If you receive a damaged or wrong item:

5. How to Initiate a Return or Exchange

Please email us at info@poshaakmenswear.com with the following details:

  • Full Name

  • Order Number

  • Reason for return or exchange

  • Photos (if applicable)

We will guide you through the next steps.

6. Contact Us

If you have any questions or need assistance, feel free to reach out:

📧 info@poshaakmenswear.com